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Have two contact forms on the site. Neither are working. Both forms’ arrows spin and nothing happens.
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Hmm,
This is a known problem of the new contact form with some server configurations.Please send me your credentials so I can try to configure.
Thanks
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How do I do that? I don’t see a notification in my Dashboard telling me to update WP.
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Yeah, I see that.
You have some problems with your host I think. Various 500 Internal Server Error is generated.
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Do you have any FTP account or CPanel so I can take a deeper look at server Error logs?
Thanks
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Can’t find the error logs file here.
Do you have any other Panel?
Thanks
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No. And we can’t duplicate the 500 error on our side either.
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I have just tested with our servers and everything works fine.
Let me see again.
Thanks
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Hello,
Sorry for the late reply.
The error 500 (Internal Server Error) is present when you click the send button. Please see this screenshot:
https://postimg.org/image/mmt0qs96j/The file is a wordpress installation core file. Not from theme. Please contact your host regarding this error first. let us know so we can keep on debugging it.
Best regards!
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Hello,
I am glad you solved the issue. Thank you for letting us know.
Best regards!
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