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We have an issue withe the ICONS in the VC-Buttons. The icons are no longer displayed. But the code has the icon inside…
Example: [<span class=”hilight”>vc_btn</span> title=”Telefontermin vereinbaren” style=”3d” color=”chino” size=”lg” i_icon_fontawesome=”fa fa-phone” add_icon=”true” link=”url:https…
Can you please help? How can i set a message to “private” so i can post the site-url?
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Hello,
Are you running an old version of theme? Please make sure to have the latest theme version and included plugins as well. Then deactivate all third party plugins and try again.
Let me know if the situation persists after update. Read these articles to learn more on how to update theme and it’s included plugins:
https://codeless.co/tower/documentation/main.html#update_theme
https://support.codeless.co/?ht_kb=visual-composer-updateBest regards!
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Just updated. Anything newest version. VC and Layerslider up to date, too.
Deactivated and tested all plugins and have tried – issue persists – no icons.
Where is the font-awesome loaded? maybe it is a https-issue and blocked from my htaccess?
Thank you very much
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Hello,
The font-awesome file is located in specular/css folder and specular/font folder. It is not a cross-origin issue as there is no such error message in your site’s console.
Do you have any cache plugin installed? Please clear cache of both wordpress and server. Then refresh page an try again. Some times it takes a bit until the changes are displayed.
Let us know.Best regards!
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Hi Mihaila,
cleared all cache and refreshed – nothing changed :-(
deactivated all plugins – nothing changed
when i change the icon library to “typicons” -> icon IS DISPLAYED !
so it is an font awesome issue – maybe that helps to get a solution?
THANKS very much
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Hello,
Can you please try again with a different icon form font-awesome? I tested it again and there is no issue displaying it. See this screenshot with buttons using every type of icon available for ‘Go’ button: https://postimg.org/image/bqbfve1l1/
However, you can still use another set of icons just like i see you already did.
Let us know.Best regards!
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Hi Mihaila,
thanks for replying. I tested other forms – the go button doesnt work with font awesome, but when i use “Service small icon” it works – and it works @ all other iconboxes.
so the issue is only @ the buttons and with font awesome.
I have this issue on 2 Websites, would be cool to fix this globally, then i dont have to fix every icon manually (with other icon library)
Thanks!
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maybe it works with some custom css, to display the icon in the Button with !important?
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Hello,
Please try this: download these files and replace the existing in your theme folder:
1-in specular/css folder, find and replace these files: https://jmp.sh/wcszaIH
2-in specular/font folder, find and replace these files: https://jmp.sh/84YqI8t
Update your page now. Let us know.Best regards!
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Yeah !!! You are soooo good !!! It worked fine, now on 2 projects with specular theme every icon on the buttons is displayed.
Thank you so much. I always make marketing for your theme @ my customers because of the real good support. Will buy some new licenses soon for new projects.
Best regards!
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Hello,
We are glad to be helpful. Thank you very much for your support and love on our theme!
Best regards!
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