9 months, 1 week ago mistra57Participant
we encounter a strange problem on our website http://heartcounselling.ca/ (Right now in maintenance mode) Login credential will gladly be provided upon request.
- AddThis Share button don’t show up on Blog page overview and also not on individual posts.
- AddThis Share button do show up if I change the theme! (Twenty Fifteen)
- Deleting the post page (Blog) and replacing with new (Articles) didn’t save new page in >Settings>Reading>Static Pages >Post Page. It just jumped back to “Select” after saving.
- After reinstalling the theme it finally saved it but AddThis Share button still don’t show.
I hope you can help me with that I my client and I really like the theme and don’t want to change it.
Your support is appreciated
9 months, 1 week ago MihailaKeymaster
-Can you please give more details regarding this “AddThis Share button”? Is it from a plugin or are you using theme’s default share options?
-If you are experiencing difficulties saving changes in your wordpress site, then you have to check your wp installation and database. Not theme. This is mostly a server issue.
Please check with your host provider that you have all necessary rights to make changes to theme files / database. Also performing a database repair operation can help.
If the issue persists, disable all third party plugins, clear cache and cookies and try again.
Let us know.
Yes, it will be best if we have the credentials of the site. You can add them into your profile data.
Read this article for more information.
8 months, 2 weeks ago mistra57Participant
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8 months, 2 weeks ago MihailaKeymaster
-The “AddThis” plugin is a third party plugin and is not tested from us. We do not support third party plugins. It’s not possible to test out all available plugins in the marketplace. So an incompatibility issue with theme scripts is not excluded.
Please know that wordpress default themes are very basic themes. They do not have the complex scripts that premium themes have. Just for that reason they can’t also provide all the features a premium theme can offer.
However, i installed the “AddThis” plugin and i configured it to show up in most of the theme sections. I have no issue with it so far. Please see this screenshot: http://www.clipular.com/c/5889311527665664.png?k=N0e8g8b1Sjrw5GLT9F1MJTQpOSk
I had no issue sharing the content either.
I see you have other plugins installed too. One of them could be conflicting with this. I suggest you disable all other plugins and try enabling theme one a t a time until you find the culprit.
-Please read this article regarding Image Size: http://codeless.co/support/?ht_kb=ideal-image-size
Let us know.
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