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<p style=”margin: 0in; margin-bottom: .0001pt; line-height: 13.5pt;”><span style=”font-size: 11.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #1b1d1e;”>Jdove523</span></p>
<p style=”line-height: 18.75pt; margin: 0in 0in 11.25pt 0in;”><span style=”font-size: 10.0pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #bbbbbb;”>May 16, 10:40 AM </span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>I purchased the Tower BDM WP theme yesterday {https://codeless.co/preview.php?theme=tower&demo=portfolio/fullwidth-portfolio-grid) and I’m having trouble with it. It came with several plugins, two of which failed on installation:</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>LayerSliderWP: it says “You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.”</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>Slider Revolution: is says “Activate Slider Revolution for Premium Benefits. You can Enter an existing licence key or Purchase a licence key.”</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>I followed instructions and got the license key which is: b10d4217-2c7b-4dc4-a0ad-…</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #2b2e2f;”>It fails to register on either plugin and I don’t know what to do. Also, when it was installing the theme, it had an error that …wpincludes/update.php failed which may have something to do with it. I went so far as to uninstall the database and reinstalling WP, then reinstalling the theme with the same result both times. I get the message “Purchase code is invalid” (see attached photo)</span></p>
<p style=”line-height: 16.5pt; margin: 11.25pt 0in 11.25pt 0in;”><span style=”font-size: 10.5pt; font-family: ‘Lucida Sans Unicode’,sans-serif; color: #333333;”>Attachment(s)
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SORRY ABOUT THAT! I DIDN’T SEE ANYWHERE TO EDIT. HERE’S THE MESSAGE:
I purchased the Tower BDM WP theme yesterday {https://codeless.co/preview.php?theme=tower&demo=portfolio/fullwidth-portfolio-grid) and I’m having trouble with it. It came with several plugins, two of which failed on installation:
LayerSliderWP: it says “You need to authorize this site in order to get upgrades or support for this plugin. Purchase a license or enter an existing purchase code.”
Slider Revolution: is says “Activate Slider Revolution for Premium Benefits. You can Enter an existing licence key or Purchase a licence key.”
I followed instructions and got the license key which is: b10d4217-2c7b-4dc4-…
It fails to register on either plugin and I don’t know what to do. Also, when it was installing the theme, it had an error that …wpincludes/update.php failed which may have something to do with it. I went so far as to uninstall the database and reinstalling WP, then reinstalling the theme with the same result both times. Beyond that, I have no idea how to get these slider galleries going (can’t find any documentation anywhere). I get the message “Purchase code is invalid” (see attached photo)
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Hello,
The plugins included in theme are already licensed. You do not need a license number to use them. The messages as described require a licence only in case of an update.
In each theme release, we update every included plugin to it’s latest version (of the time). They are fully compatible with theme version and wordpress.
In cases of major changes (of plugin itself or WordPress) and when the compatibility is compromised, we release urgent updates of all. So it is not necessary for you to update. But if you want to, then you have to buy them yourself.Ps: The purchase code is valid only for registration in this support forum.
Best regards!
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