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When I try to register my Slider Revolution, it says INVALID CODE. Should my code work? I bought Specular less than a year ago.
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Hi, does this come with any updates for the Revo Slider? I still have 1 month of support, but my purchase code does not work, so I cannot update my slider.
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I sent you my purchase code by email also, still no response. How long does it take to get support usually?
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Also, my revo slider does not work at all since last update. I found some other members with this problem. It does not show at all on the front end. Is there a fix for this?
Thanks
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Hello,
-The licence key you got when purchasing the theme in first place, is used only for registration in this support forum. It is not used to update any of the included plugins.
-To update plugins, you have to update theme first. In every theme release we update all plugins as well. To their latest version. To learn more on how to update plugins, read here. Follow the same procedure for every plugin.
If you must update any of these plugins, before their release with the next theme update, then you will have to buy them yourself.
-Support is active Monday to Friday, 9AM to 5PM (UTC +1:00). Please consider the timezone differences too. Read more on our support policy.Best regards!
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