9 months ago maryholloway5Participant
I’ve installed the Specular theme on a clone of my website and ran the Setup Wizard. When the wizard was finished, the site still looks totally broken and doesn’t appear to have any sample data in it.
I then created a brand new install of WordPress and repeated this, while the results are different, I still find that the Setup Wizard hasn’t appeared to set anything up.
I’d like to provide you with access to look into this issue, however, I’m not quite understanding this support framework. This support request appears to be visible to others, which obviously doesn’t allow for me to pass the private information I need to you.
How can I pass you URLs, a username/password, etc. so you can review this issue?
8 months, 4 weeks ago MihailaKeymaster
The very first reply can not be private. But every other reply after the first one that opens the ticket, can be private by checking the “Set as private reply” checkbox below.
You can also add the login information in your profile data. These fields are also private to every one visiting the forum except for you and support admin.
You can make a test by clicking on your username to go to your profile. Try do the same with other users and you will see that no login information is visible in any of them.
Read this article for more information.
What demo are you importing? Let us know.
8 months, 3 weeks ago MihailaKeymaster
I set up the site as Business 2 demo. Please check your site.
I edited out the menu styling in General Options > Header Options > Menu Options and sub-menu items style in General Options > Header Options > Dropdown Options & Mobile Menu.
-I changed the header style to “Menu item with border bottom” in General Options > Header Options. And added a shadow in the “Header Shadow” option in the same page (down the list).
-I set ON the top header area in General Options > Header Options > Top Widgetized Area and added widgets to it in Appearance > Widgets.
-I added some sample clients and social links in General Options > Clients and General Options > Social media.
Note: One of the installed third party plugins are conflicting with theme as some fields can not be edited out. Check out the menu items font size number in General Options > Menu Options > Menu Item Typography. I suggest you disable all third party plugins to find the culprit.
Let us know.
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