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Hello,
I am trying to create an accordion list but the section titles are not showing. You may find below it’s code:
<span style=”font-size: 16px; line-height: 24px;”>[vc_row][vc_column width="1/1"][vc_accordion disable_keyboard="" style="style_3"][vc_accordion_tab title="Client representative" open="1"][vc_column_text css=".vc_custom_1452566590781{background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}"]</span>
Thanks,
Ashraf
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Hello,
What version of theme and Visual Composer do you have? Please make sure to update both the theme and Visual Composer to their latest versions first, and then recreate the accordion element.
Let us know if you need further help.Best regards!
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i’m using <span style=”color: #000000; font-family: ‘Open Sans’, sans-serif; line-height: 19.5px; background-color: #f7fcfe;”>Version 4.9.1</span><span style=”color: #000000; font-family: ‘Open Sans’, sans-serif; line-height: 19.5px; background-color: #f7fcfe;”> for Visual Composer and version 1.5.1 Specular .. Please let me know if they need updates, I actually just bought the theme less than two weeks ago. </span>
Thanks,
Ashraf
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Version 4.9.1 for Visual Composer
version 1.5.1 Specular
Please let me know if they need updates, I actually just bought the theme less than two weeks ago.
If these are the latest versions, please advise.
Thanks,
Ashraf
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Hello,
Recreate the element again. If the issue persists, send us your wp credentials in a private reply. SO we can give it a closer look.
Best regards!
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Hello,
Sorry but is not possible to test anything with this much access rights. I will need admin rights so i can check what is not correct.
Don’t worry nothing bad will happen to your site. Your data is safe with us.Best regards!
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Hello,
I need to create a page, add the element with visual composer and then view this page(the least). Right now there isn’t a option to open/view a page.
Best regards!
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Hello Mihaila,
When is it supposed to come out? This website is over-due, I had to submit it last Wednesday. Please provide any temporary solution.
Thanks,
Ashraf -
Hello,
It is expected to be released this upcoming week. You will be notified via email.
Thank you for the patience!Best regards!
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Well, could you send me a link to last version of visual composer which didn’t have the issue? I will downgrade till the new release
Thanks,
Ashraf -
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Hello Mihaila,
Thank you for your help. Please be careful next time cause you have removed the homepage, the logo, and a section in the about us page, and I was notified by the customer.
Thanks,
Ashraf -
1.why did you reset the whole theme options?
2.the older version of visual composer still doesn’t work. Please provide me with a solution now, this is getting ridiculous -
and the footer got messed up, please help me immediately clean up your mess. Look at any of the “about us” page, services, or customers. You will find that the footer is in the middle of the page
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By the way, I deleted your access, so you have to write down the code here
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Hello,
I did not perform any of the actions you are mentioning!
That for three major reasons:
1-they would not help at all testing the accordion element,
2-we are not allowed to make any changes to customers site’s whatsoever,
3-the access rights you set up for the user you send us, also did not allow at all, to do the actions above.
I suggest you to check it up more carefully. I have no interest whatsoever(or time) to mess with your site. You could reverse back the site to a date you know it was ok. Or import a backup if you have made any.
For anything regarding theme options, let us know and we’ll help you.Best regards!
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Hello,
I am very sorry for you to even think this. I already explained you in replies above that the access rights given where not enough even to test the issue, let alone do anything else. But what is more important: I have not any interest at all messing with customer site. We get administrator access to most of our customers pages and this have never happened! Nor will ever happen!
I suggest you to investigate other ways, how your site may have been attacked.Best regards!
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