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Hy I have a problem with Visual Composer.
When I edit some site “Home”I can do all at backend and when I go to “Preview changes” site show me a blank page.
Can you help with that.
I have a newest wordpress and I try to downgrade to wordpress 4.2.2 and there is the same problem.
I will give you in a private message username and password
Thanx
Ivan
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Hello,
Please download the latest theme version. Install the latest version of visual composer 4.11.2.1 which is included in theme. Also update to WordPress 4.5.1.
Let us know if you have other issues.
Best regards!
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Can you please reply or I will complain on Themeforest.
Its 48 hours without reply and my site is down
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Hello,
Sorry for the late reply.
Can you please check the credentials? I can’t access your site with these.Best regards and Happy Easter!
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The Showcase Visual Composer plugin requires Visual Composer installed and activated.
I uninstal the VC and now I cannot install it agayn !!! -
Thank you for great support !
I do all alone after 3 days of waithing for your reply ! and after pay a guy to fix issue ! -
Hello,
We are working on this now, and will get back to you asap.
Regards!
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Please can you help me understand the issue? I tried to add text on a page, on backend and frontend visual composer, saved and clicked preview. It seem to work fine.
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Hello,
The Visual Composer does not have any issue with updating. We have tested it multiple times and also our other customers do not have problems. So i guess it must have been something on server side giving you problems.
We are sorry however, that this caused you inconvenience. Let us know if we can help you with anything else.Best regards!
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