There are several types of widget that I can no longer edit with WPBakery Page Builder (I’m up to date with 5.4.7). For example, clicking the pencil icon to edit a Service Small Icon widget, the application just spins the little “working / please wait” wheel. Some widgets don’t work; others do.
Some that don’t work: Service Small Icon, Button, Service Circle Icon.
Some that do work: Title Heading, Custom Heading, Text Block, Single Image, Empty Space.
How can I fix my theme so that the editor will once again allow me to edit all my widget settings?
Did you update the plugin on your own? The latest WP Bakery plugin included in theme is vs 5.4.5 We have not yet tested the last version. Please keep using the included version for now.
This account is registered with the purchase code received in: Mon May 30 07:28:50 +1000 2016
That is why it shows expired.
Let us know.
Thank you very much :-)
I did update the plugin on my own. Several months ago, I received a sequence of emails from WPBakery that convinced me that I needed to buy a support contract from them, and now the WPBakery application is on a totally different upgrade schedule from my TOWER theme data. This is where I started having problems.
I noticed it when I tried to edit a button and couldn’t. I worked around it by using a different widget type. This held off the problem for a while until I discovered more widgets it didn’t work with, which is why I wrote you.
I haven’t had time since receiving your response to figure out how to install the older 5.4.5 version of WPBakery Page Builder (or Visual Composer?). I’m living with the problem until I can make the time to figure that out.
PS: You can find (and reinstall at anytime) all zip files of the included plugins inside the “plugins” folder in your theme folder!
Mihaila, I used the “Add New” button on the Plugins page, and (using your “PS” advice) I selected wp-content/themes/tower/plugins/js_composer.zip as my zipfile. After installing that, things seem to be working perfectly again.
I am setting this ticket as resolved then.
Please open new ticket for future questions.
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