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Hello,
I have bought the tower theme in may and i had several problems that should be resolved with the new theme version, according to what support said.
Now the problem is, i can’t link my envato access to the back office to access to my updates because the theme doesn’t appear in the list, and i have no clue how i can download a new version without going through this path.
Is there another way to get the update ?
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Hi,
Please share your website url, wp-admin and ftp (Login / pwd) and also share the screen shot where you are facing the issue.Thanks,
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Hi,
Please Revoke / Remove Current Envato Login Authorization.
Then Remove the Envato Market Plug-in and Reinstall this and again do login Authentication via Envato Market Plug-in.I can see there is some Error from Envato Market Plug-in and its not about our theme.
and then Let me know Sitution.
Thanks,
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Hi
Please Revoke / Remove Current Envato Login Authorization : DONE
Then Remove the Envato Market Plug-in : DONEI can’t find the Envato Market Plug-in in wordpress…
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No, the guy with the access code to envato market is out of the office today.
I’ve reinstalled manually the envato plug in (zip file) though.
I’ll have. to wait for his return to complete the process.
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Hello !
Everything is done as you explained but i still can’t find the Tower theme to make the update i need…
Could you check ?
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Hello,
The template update has been pushed this morning, do it xorked.
Thanks. -
You’re welcome :)
If you like our theme and support, leave us a rating on Themeforest, it’s very important for us :)
https://themeforest.net/downloads
Thank You so much
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