[Support request] Custom sidebar dissapear

sidebar

2 years, 10 months ago Jordi
Participant

Expired

Hi,

After last updates It isn’t be able to use custom sidebar options in left layout.

I can select a custom sidebar for a page with two sidebars layout baut not in a single sidebar layout.

I`ve got WordPress 4.7 and Tower 1.9

Thanks in advance.

Jordi vinaixa

[caption id="" align="alignnone" width="294"]
<div class=”mceTemp”>
<dl class=”wp-caption alignnone” style=”width: 303px;”>
<dt class=”wp-caption-dt”> Page options layout 2[/caption]</dt>
<dd class=”wp-caption-dd”>Page options layout 1</dd>
</dl>
</div>
2 years, 10 months ago Mirela
Keymaster

Hello,

Can you please fill in the necessary information on your extra information fields of your profile data. So we can give it a closer look.

Read this article for more information.

Best regards!
2 years, 10 months ago Jordi
Participant

Expired
You’ve got it. Be careful please!

Best regards.

Jordi
- This reply was modified 2 years, 10 months ago by Jordi.
2 years, 10 months ago Mirela
Keymaster

Hello,

I made a test (in a test page) in your site and the sidebar is displaying in all versions. Please see screenshot of left sidebar : http://www.clipular.com/c/5418853075255296.png?k=PRpIEk1Vds10oiyCD45BwZeRjAg
-Right: http://www.clipular.com/c/4859068781166592.png?k=M0AR2WYh9TmqPxkX-2OH9sLGT4c
-left & right: http://www.clipular.com/c/4966186070835200.png?k=mVMjBuLV0fbRL_fgYeHWcP4f7qo

I tried in other languages and it all displayed ok. do you still have the issue? Let us know.

Best regards!
2 years, 10 months ago Jordi
Participant

Expired

Hi Mihaila,

As you can see in the images I’ve send you, the problem is in admin zone.

I can’t assing a custom sidebar to a left layout in page options settings because options selector dissapears.

best regards!
2 years, 10 months ago Mirela
Keymaster

Hello,

I think you misunderstood how it works. Only the dual sidebar (Left/Right) has the options to select which sidebar will be shown. The other two options, only left side bar and only right sidebar, will take by default the “Sidebar Pages” content.

Let us know if this is what you are referring to.

Beset regards!
2 years, 10 months ago Jordi
Participant

Expired

Hi Mihaila,

I didn’t Know it.

But in this case:

how can I assign a custom sidebar to a page if I only want to use a left sidebar layout?

Best regards!

Jordi
2 years, 10 months ago Mirela
Keymaster

Hello,

Please go to General Options > Custom Sidebars (screenshot), add the page you want to have the sidebar for. Then go back to Appearance > Widgets. The custom sidebar should be there. Add widgets to it.

Let us know.

Best regards!

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[Support request] Custom sidebar dissapear

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