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Hello,
Strange behavior after updating Specular theme.
We have five sites using the Specular theme (5 licenses). After updating to Specular to 3.4.1, the Header Options for Default Page Header are not being honored anymore. We have being using the Active Page Header turn off, but that header the still appears on pages. Those pages are not set to override that setting either. So Active Page header shows no matter if it is turned on or off in the settings.
Two things to note:
1) This issue seems to appear mainly on a sub-page.
2) The override setting on the actual page does allow me to remove that page header by activating the override and then turning the header off. Unfortunately, doing this on every page that shows the header is impractical and the Default Page Header setting should be doing the job.Tried reloading the theme, reloading plugins (Codeless Framework and Redux), and all is up to date.
Any suggestions would be appreciated.
Thank you,
RayUsing WP5.5 and Specular 3.4.1
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Hi,
Kindly try to re-save your theme options and once done then check again. If issue persists after re-saving your options let us know ?
Thank You
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Also, tried using the Enable jQuery Migrate Helper plugin but did not make a difference, nor did it give any warnings or errors.
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Hi,
Kindly note the specific settings which you made for you pages will stay specific to those. As those will be overriding you main settings.
Thank You
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Active Page header shows no matter if it is turned on or off in the main default header settings. I do not want it to show at all, on any page, but the main setting is ignored so it continues to display. No page has that feature turned on, so it is NOT the page that is overriding the main default settings.
- This reply was modified 3 years, 7 months ago by raybman.
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Hi,
So, you want your main settings should work and your page settings should be ignored ? Right. Then simply you can turn off your page settings. If those are not working then kindly share your admin logins as a private reply so I can have a look for you.
Thank You
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Posting again, my last post seemed to have disappeared.
“So, you want your main settings should work and your page settings should be ignored ?”
Of course not.I do not want the Active Header to display at all. It is turned off but it still displays.
I tried including images, but this form seems to have deleted them.
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Hi,
My friend kindly share your admin logins here with me as a private reply so I can have a check for you.
Thank You
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Hi,
Kindly share your admin login credentials as a private replay as you have not provided your credentials yet.
Thank You
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Sent login info again and now I get this:
ERROR: Duplicate reply detected; it looks as though you’ve already said that.
Now what?
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Hi,
My friend send your admin logins as a private reply.
Thank You
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Sent login info several times PRIVATELY and only get this:
ERROR: Duplicate reply detected; it looks as though you’ve already said that.
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Hi,
Let me share this ticket with our management and development team so they can have a check that what is the issue ? Will be updating you soon on this.
Thank You
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Drag, no answers here. Now what do I do with these 5 licenses for broken themes.
Note: Every time we have updated the Specular theme, there are some settings that are lost, and some parts have to be rebuilt.
The theme settings export does not export all settings, so when you do import those settings back in, it becomes a project to track the settings that did get updated.
So doing this across 5 sites is big pain in the ……
- This reply was modified 3 years, 6 months ago by raybman.
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Hi,
I can understand your situation the thing is WP 5.5 update havefew major updates which causes some code conflicta. That’s why its always better to keep backup before any theme or WP update. We are already checking it out and will be removing any unwanted code or plugins which causes such issues.
Thanks
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Hello,
my site with Specular 3.4.1 presents the exact same problem.
The problem arises with the REDUX update. I had to reinstall version 3.6.18.So I currently have WordPress version 5.4.2. because otherwise Wp-Bakery doesn’t work and Redux 3.6.18 because otherwise the header of the WooCommerce products is always visible.
Are they general problems you are trying to solve or are they problems related to a small number of users?
- This reply was modified 3 years, 6 months ago by danielecogo.
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Hi,
We are checking thoroughly about 5.5 update and will update you guys soon with all details and new updates.
Thanks
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It’s been two weeks here looking for help and solution, as you see nothing useful.
danielecogo,
I needed to get rid of that page header so I finally just hacked out the header code in page_header.php file (includes/view/page_header.php).
Placed it in my child theme (same file path), works fine and that page header is gone.
Of course I loose the Active header page function but it isn’t working anyway, we don’t need it, and it will probably have the same problem on the next update.
Every update of this Specular theme has had issues.
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Hi,
We will provide you working update its not that we do not add fixes etc. We do add fixes and provide working updates. Once done we will reach you and ask to test and verify.
Thanks
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