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I have been working with Godaddy where my site is hosted and have been running into many problems for my site http://www.thesecretplacehome.org.
These is their last response and I am writing to you to ask for help?
We disabled “Slider Revolution” plugin because something in that plugin was overloading the database. Beside that plugin, we disabled “User Avatar” plugin because that plugin is obsolete and it’s a security risk, it’s 6 years old and we don’t recommend using that plugin, check that here: https://wordpress.org/plugins/user-avatar.
When we disabled those 2 plugins your site started to work and we attached a screenshot of your homepage.If you are not using Slider Revolution plugin – you can remove it – if you are using it, it seems it comes bundled with the theme, so maybe you should reach out to theme creators to ask them can they provide you with an updated version of that plugin? You can reach to them at https://themeforest.net/item/tower-businessdriven-multipurpose-wp-theme/11941335.
Even though your theme seems up to date – it don’t look like the plugins which goes alongside the theme are up-to-date, can you check that with theme creators? Check the screenshot > https://prntscr.com/jg6khk – they all seem to need an update and in the theme documentation we saw this: “Version 2.2 – Update Visual Composer, Revolution, Layer Slider”
- This topic was modified 5 years, 11 months ago by klipscomb.
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