-
-
After some sort of recent update, we had some things crash on the site. Any help would be much appreciated.
-
-
Hi,
Can you please let me know which part or things are crashed ? So, we can assist you accordingly.
Thank You
-
This is from the client.
-The header images aren’t loading
-Home page staff images aren’t in preview mode
-All the old testimonials are listed at the bottom of the home page
-The menu isn’t displaying properly on most pages
-The in-page links on the Services page aren’t respondingIf this is private I can send the login credentials.
-
Hi,
Yes kindly send me admin logins as a private reply. So, I can check that for you.
Thanks
-
-
Hi,
Thank you very much for providing admin login credentials. Well, I have seen your website and the issue is you are using way older version of the theme. Just update your theme to the latest version and all will be working just fine.
NOTE: Before updating your theme make sure you keep backup of your website so you can revert in case any thing goes wrong. Also make sure you follow standard WordPress guidelines to update your theme so you avoid any loss.
Thank You
-
-
Hi,
My friend you have to update your website and plugins or you can hire any freelancer or our services to make this done.
Thank You
-
-
Hi,
We will charge $70 to update every thing for you.
Thank You
-
-
Hi,
Any issue part of our end will be done in it. Any other will be charged too.
Thanks
-
-
Hi,
Yes, this will be done in $150 and our management team will be sending you invoice yo pay. Once paid we will start our part.
Thanks
-
-
Hi,
Well share your WordPress admin login details along with c panel or FTP logins so we can move on in proper way without any issue. Also keep your backup with you.
Thank YOU
-
-
Hi,
Thanks for the logins. We will reach you as soon as its done.
Thanks
-
-
Hi,
My friend we are trying our best to keep it in this week even on weekend so you get it done.
Thank You
-
-
Hi,
We are checking but are you able to login to your website ? We are having issues to load your website.
Thank You
-
Hi,
Also make sure your cpanel logins are not changed we are also not able to login there.
Thank You
-
-
-
Hi,
My friend may be your host providing stoppage to us or directly changing logins which makes us unable to login to your website to keep things rolling. Also your theme version is 2.2 which is way lower than current stable release 3.4.1 so keeping your website to version 2.2 is really a threat in itself as it can stop any time like its there.
Also, its big security threat due to old version as hackers can easily get in. So, provide us your working cPanel logins so we can make all to normal and secure version. Otherwise its up to you what you want ?
Time wise, my friend shifting from 2.2 to 3.4.1 is not that straight we have to setup things on local server first to keep all in check and once all is there only then we move further.
A lot has changed in WordPress coding standards as well as in our theme so its tricky thing but putting time now will save you guys now as well as in future.
Thank You
-
You must be logged in to reply to this topic.