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Hi,
We have a specular theme on this pubblished site: http://www.oltremateria.it for one of our client.
As the theme and wordpress versions are quite old we decided to copy the site on a test area and make here all updates.
So a copy of the site is at https://www.oltremateria.innovaimpresa.com and here we have updated wordpress version and some plugins.
To update specular theme I decided to buy a new specular license so I downloaded the latest version of specular, uploaded it in themes\spcular (overwriting the existing files)
All seems to work correctly and I get messages on wp dashboard after installation to installa missing plugins or update existing plugins.
Here is the problem:
1) As I try to update Visual composer I get the message:
“Getting download link…License is activated on another domain: https://oltremateria.it”
So it seems I can not update visual composer
Please note that I need to test all updates on this temporary domain and then the site will be moved to the pubblished domain oltremateria.it
2) Among plugins I see 2 items of envato:
Envato Market and Envato WordPress Kit.
Are these the same ? Should I activate and update both?
Regards
Marco
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Hello,
1-Did you buy a personal license for the Visual Composer plugin? We have purchased extended licenses for all included plugins. This means they can be used by any one purchasing our theme as long as they use the version included in theme folder. To use them, just install plugin from Plugins menu and activate again from the Plugins menu. This is enough to use the plugins normally. There is no need to activate them in the plugin’s options.
If you’ll use the included version of the plugin, do not try to update them yourself. We include updated versions in every theme update and have them controlled to be fully compatible with theme.
2-These are optional plugins. You can install and activate them if you want. The later uses data from the first one for it’s functions. These are not problematic or heavy plugins for your site so i would recommend to activate them.
Best regards!
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Hi,
sincerely the the website has more than 3 years and was created by another webdesinger, this is also why I decided to buy a new license of specular.
So I am not sure if someone in the past installed a personal license of visual composer.
Anyway I tried to install again your visual composer from plugin install page, but I got message that “directory already exists…” so I installed it via ftp:
I found visual composer plugin embedded in specular them in this folder:
themeforest-9412083-specular-responsive-multipurpose-business-theme\specular\plugins\js_composer.zip
I unzipped js_composer and uploaded the folder via ftp, overwriting the existing files.
Then finally a found the plugin visual composer to be activated. Activated it and it seems workning.
Do you think I have done all right?
Marco
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Hello,
Yes, that’s done correctly. You have installed and activated the included version of Visual Composer.
Let us know if you have further questions.Best regards!
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