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Hello,
THe sidebar and and header image background in our shop does not show up no matter what i do. How can i fix this?
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Hello,
Sorry for the late reply.
Did you made any changes recently? Did you take any update (theme ; plugins) or did you installed any new third party plugin? Please send us your site’s wp credentials in a private reply, so we can give it a closer look.Best regards!
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after the update, our logo on the menu is no longer showing now and i can’t fix it. the header color style doesn’t update.
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Hello,
Please change the menu items color in General Options > Header Options > Menu Options.
Best regards!
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thank you. one last thing. how do i add a codeless slider on the shop page? it is not working and just shows up a blank space below the menu.
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Hello,
Edit the shopping page, go to slider’s section and select there the slider you want to display.
Best regards!
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i already did that and it doesn’t work. every page on my site has a codeless slider but it doesn’t work for the shop page.
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Hello,
I tried to login to your site to check the slider but it says: “WordPress Login Temporarily Disabled”. Please let me know when I can login.
Best regards!
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Sorry about that. I contacted my host provider it should be good now. You can login.
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I cant view the slider in the shop page. The reason it redirects you to the home page is due to the woocommerce plugin being deactivated. Once it is active the shop page funtions normally.
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any update on this issue? i’ve been trying to get this issue solved for almost 3 weeks.
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Hello,
Sorry but it’s not possible to add slider in Shop template via page options. You can add slider via Visual Composer elements or as shortcode.
Best regards!
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It seems the header background doesnt work either on the Woocommerce shop page. I tried on a clean install with the latest specular and Woocommerce.
When adding a background on a new page that is assigned to the ‘Shop’ it doesnt show. When i remove the page as ‘Shop’ page from the Woocommerce settings the background does show.
I even imported your shop page from the general template. It works out of the box, but when i switch to another page as ‘shop’ and i reassignd the imported shop page the background is gone again.
Any idea?
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Hello,
The shop page template is controlled by the WooCommerce plugin. It does not respond to our theme’s page options. You can however, add a header background as a single slide slider via Visual Composer or as shortcode.
Best regards!
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