5 months, 3 weeks ago oiyamuParticipant
The sliders on my website aren’t loading in chrome. Please help.
I am using the Specular Multi-purpose theme.
Site link: https://odecloud.com/
This is a very critical issue as we are currently running email and LinkedIn Ad campaigns.
Thanks for your help.
5 months, 2 weeks ago gyabrudyParticipant
I am using the Folie theme and is not loading either it sticks in the loading window after i click to edit
5 months, 2 weeks ago oiyamuParticipant
It’s really random.
It works now, but earlier it would appear like in the screenshots below:
I wonder if the issue is with the cache, cookies and other stuff on my Chrome browser.
I’ll with other laptops to see if the issue persists.
Thanks a lot for looking into this.
5 months, 2 weeks ago MihailaKeymaster
I opened the site in Firefox vs 57.0 (64b) and this is the result: https://postimg.org/image/sysdybkej/
-check here again the view in Chrome incognito mode: https://postimg.org/image/f6dz2d197/
And here a view from Safari: https://postimg.org/image/cp27v6p3f/
Please do check from other computers and let us know.
What theme version do you have? Please make sure to have the latest theme and Codeless Builder installed. if the issue persists, please open a ticket and send us your wp credentials in a private reply.
So we can check.
3 months, 1 week ago oiyamuParticipant
Hello Team Codelss,
I am having this issue again. The Sliders will not load on Chrome.
This is random and killing all our promotional effort and budget.
Please this need to be fixed. It’s causing lot of damage.
If it cannot be fixed, I’ll need to change theme which is another load of work and cash to spend. I will also need need to request a refund for the money I have spent with you.
3 months, 1 week ago MihailaKeymaster
please check your internet connection, it could be slow and causing you to not load the slider properly at times. Slider does not have any issue. I checked it again from different browsers and had no issue. See screenshot: https://postimg.org/image/r9gxdn23p/
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