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Hello,
If you load my page https://www.simcharacters.com/wpe/ you can “scroll” to the right where there is a huge empty space of nothingness.
Confirmed on multiple browsers. Why is it doing this?
Please help!
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Hello,
Please add this code into your custom css box:
@media (max-width: 979px){ .top_wrapper { overflow-x: hidden !important; }}
Let us know how it will go.
Best regards!
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Hi,
Sadly I can still scroll to the right in both chrome and safari. I should just be able to scroll down, not to the right where nothing is!
This only happens on the homepage it looks like.
Please help!
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Hello,
I checked your site but there is no scrolling horizontally. Neither in chrome or Safari. Please see screenshot. Please clear cache and refresh page.
Let us know how it will go.Merry Christmas and Happy Holidays!
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OK. YUP STILL BROKEN.
I just tried this on a computer that has NEVER been to the website before. I hit the “arrow right” button on the keyboard. It scrolled over on the homepage (Simcharacters.com/wpe) to the right to an area that SHOULD NOT EXIST.
This is the third time I have tested this. It is NOT functioning correctly. Please help need to migrate website today.
Photos:
Loading homepage: https://drive.google.com/open?id=0B6jwO14ZbpfyVTR6NGxsRW1ZbVU
After hitting arrow key right: https://drive.google.com/open?id=0B6jwO14ZbpfyQjdKRUdPcjFlNjg
About us page: (No problem): https://drive.google.com/open?id=0B6jwO14ZbpfyeGRGSHpjODVSenc
THANKS
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Hello,
Yes, i see now. I moved the site using the mouse and this did not happen, but using the arrows, i see what you are referring to.
Please add this code into your custom css box:.codeless_separator span.separator { width: 1100px !important; left: 0 !important; margin-left: 0 !important; }
Result screenshot.
Let us know.Kind regards!
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Support! — the site still has a ton of white empty space on the mobile version.
(Note website has been migrated to simcharacters.com and is no longer on simcharacters.com/wpe/)
PLEASE help site has gone live!
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Hello,
Did you add the css code i gave you last time?
In what pages are you experiencing these spaces? Please update the login data in your profile for the new site. So we can login and fix these faster.Best regards!
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Add this code into your custom css box:
.viewport { overflow-x: hidden; }
Let us know.
Best regards!
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