Maybe there is a bug that at moment we can’t debug.
We will check it in the next updates.
Please at the moment you can use the funnel builder.
Asap we will come with a fix.
Thanks! It will be fantastic if you will promote our themes with your friends.
First, I recommend you disable all the plugins that don’t come with the theme one by one.
I suppose that one of them creates this issue.
If the problem persists I recommend this plugin:
So you can make a custom check out page.
There is only a way to find out which is the cause. You have to disable all the plugins that don’t come with the theme by default one by one.
Also, I recommend disabling the Elemetor plugin too.
One of these plugins for sure creates this issue.
Anyway, I can’t replicate the issue at my side and this makes the problem difficult to debug.
If the problem persists please use this plugin to create a custom checkout page:
Let me know.
I have tried to access the credentials you send me but I can’t access it.
Now you have to disable all the plugins that don’t come with the theme itself.
If the problem persists you have to check your hosting provider and ask them what is the cause of this error.
Let me know.
You can work with Codeless Builder or WpBakery Visual Composer that comes with theme.
We recommend Codeless Builder.
The first solution is to save each row with elements you want in the Content Block area https://imgur.com/a/HdLrUwU. So you can use those elements in every page you want.
In case you want to use some of the elements of other pages and you don’t want to create them from scratch you have to copy the shortcodes in the text mode.
So can edit the pages in the WordPress text mode copy elements shortcode that start with [cl_row] and finish with [/cl_row].