Forum Replies Created
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in reply to: Page Builder Option is emptyThis reply has been marked as private.in reply to: Image for single product seems small?
Hello,
I have checked and your image width 800px it is so big. You have to make it smaller to see a smaller height.At the moment the image cropping ratio is 1:1 so if the width will be 100 the height will be 100.
You have to change the image cropping ratio.
Let us know.
Regards!
in reply to: Woocommerce single product.php file outdatedHello,
There are different reasons that can cause such issues like third party plugins not compatible with themes.
Anyway, I have to check your online link with wp credentials (private reply) to identify the issue and going to fix it.
You can also try to replace the old WooCommerce files of the themes with the new updated one you can find here: https://github.com/woocommerce/woocommerce.
I doubt that this will fix your issues.
Let me know.
Regards!
Hello,
Do you have any other third party plugins installed? Please disable them and try again.
If the problem persists please share with us your online link and wp creds(private reply) so we can do it for you.
Regards!
Hello,
June isn’t compatible with the original Wpbakery Visual Composer we use a modified copy of this plugin.
So you have to use only the version that is provided with the theme.
We recommend our users use the Codeless Page Builder that is the native page builder of the theme. The Codeless Visual Composer (WPbakery visual composer) is only a complement to help users to edit the website from the backend.
Let us know if you need any further help.
Regards!
in reply to: Related Portfolio listing ALL portfolio itemsHello,
Which version of the theme have you downloaded?
Let us know so we can fix the bug in the update.
Regards!
in reply to: Specular child tracking GAHello,
Please try to add the Google Analytics code in the child-theme header.
Try to save again code in the theme options. Maybe when you change from the original theme to the child theme you get those issues.
Let us know.
Regards!
in reply to: Page Builder Option is emptyHello,
Please share with us your wp credentials in a private reply.
So we can log in in and fix the problem for you.
Regards!
in reply to: full screen menu doesn't closeHello,
Sorry, the problem is that the overlay menu style cant work for one page menu page style.
You need customization to make it possible.
Regards!
in reply to: Image for single product seems small?Hello,
The WooCommerce thumbnail size can be set on Customizer > Woocommerce > Product Images there you can set the image size you are interested in.
If the problem persist send us your wp creds (private reply) so we can check it for you.
Regards!
in reply to: full screen menu doesn't closeHello,
We are sorry but by default this kind of menu style wasnt built for a one page.
If you want this menu style to have the onepage functionality you have to go for a premium customization.
Let us know.
Regards!
Hello,
Please share with us your wp credentials and online link (private reply) so we can check out and fix your problem.
Regards!
in reply to: Won't Update and Mobile is Mostly Not WorkingHello,
Please send to us your online link and wp credentials (private reply) so we can check out which is the reason for this issue.
Let me know.
Regards!
Hello,
I have checked, but the mega add-ons aren’t compatible with the theme. We have a modified version of WpBakery Visual Composer this is the reason.
So you have to use the Codeless Builder accordion element to create the faq page.
If you want we can help you to create this page.
Let us know.
Regards!
in reply to: Category page TitleHello,
You have to replace the file archive.php with the file above:
Practicatically I have added this line of code inside of container div:
<?php $category = get_the_category(); if(is_category()): ?> <h2><?php echo $category[0]->cat_name; ?></h2> <?php endif; ?>
Regards!