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When I try to get into theme settings, nothing happens. I can see the name of the theme and the version (2.6) in the top left corner, but the options on the left side and only a white page in the right area.
The debug mode provides no indication. First, I updated the theme via FTP. Since that did not work, I disabled it and reinstalled it.
In the frontend I still get this error in debug mode:
Notice: Undefined index: Width in /var/www/vhosts/DOMAIN/wp/wp-content/themes/specular/includes/codeless-slider/codeless_slider.php on line 196
I can not update the LayerSlider plugin either because a license is required. I installed the plugin from the plugins folder.
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Hello,
Can you please send us some valid credentials in a private reply so we can give this a closer look.
Best regards!
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Hello,
The errors present in your installation are due to the site’s language. This affects JavaScript heavy sites such as the widget screen and customizer, as the fatal error prevents further code execution.
A temporary workaround while we look into this is to change your own users language in the back-end (if you don’t wish to change the language used for your site in general), this can be done from your profile page.
Please try changing your wordpress language in Settings > General > Sprache der Website, from “Deutsch (Sie)” to just “Deutsch”.
Let us know if the issue persists after it.Best regards!
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Hello,
The purchase code you got with theme is to identify as a theme buyer and register into this support forum. It’s not valid for the included plugins!
We have purchased extended licenses for all included plugins. This means they can be used by any one purchasing our theme as long as they use the version included in theme folder. To use them, just install plugin from Plugins menu and activate again from the Plugins menu. This is enough to use the sliders normally. There is no need to activate it in the slider’s options.
The only restriction of this type of licence is that you can not update it on your own terms.
The rules of the marketplace don’t allow us to give the plugin activation code. You can use the existing version without any problem. We update frequently all theme plugins to their latest versions in almost every theme release or in case when an urgent update is needed. So they are always fully compatible with the current theme version.If you want to buy a license by yourself this is allowed, but we thought that this isn’t needed because the version included works perfectly.
You are free to make the choice that best fits your needs.Best regards!
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Ok, thx for the answer.
One small problem i still have – i dont see any icons.
you have a tip?
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Hello,
This is due to cross-origin links. Please see screenshot: https://postimg.org/image/4ttilzt97/
The cross-origin issue mean that your site is requesting all links to be secure (to use https protocol) while there are some other important links that do not get called by https. Therefore the server blocks them, causing problems in the site. You can fix this with a simple line in your .htaccess file. Contact your host regarding it.
These article can give you more details on the matter.Best regards!
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