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Hello
Even the day before yesterday I did the site and everything was ok. Today, unfortunately, problems with Codeless Visual Composer Backend have begun, I could not edit any page and I can’t use the customize option.
I tried to install the plugin yet but it did nothing. I can’t activate it right now because it is asking for an update that I can’t do
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- This topic was modified 4 years, 4 months ago by Polu.
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Hello,
Can you try to delete the plugin and install it again? After deleting there should be a message in your dashboard asking you to install required plugins. Just follow the instructions and that’s it.
Let us know.
Merry Christmas! -
Unfortunately, I’ve already tried in all ways. After removing the plugin it installs again but unfortunately I can only update it (which doesn’t work) but I can’t activate it
<span style=”color: #4b4d4d; font-family: Raleway; font-size: 14px;”>Merry Christmas!</span>
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Hello,
Sorry I misunderstand. I thought you were referring to Codeless Builder plugin. You can not update Visual Composer on your own. As it is an bundled plugin. See this article for more: https://support.codeless.co/?ht_kb=plugins-license-activation-is-required-to-receive-updates
But this should not be a problem. The included version is the right version to use. As for activating it, please add some wp credentials in a private reply. So we can check it.
Best regards!
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