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Hi,
I seem to be having some issues with my slider and media images after updating my wp bakery. They are not showing on my home page at all now and I cannot seem to edit the slider from the front end. I can edit the images from the front-end but they are still not visible?
Thanks!
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Hi,
Can you please share your website URL so I can have a check for you. It will be even better if you can send me admin login details as a private reply so I can check backend too.
Thanks
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Hi,
Thank you very much for the logins, I can see you are using an outdated version of the theme. As WordPress has changed a lot in the mean time which means old themes will not work with latest WordPress that’s why you are facing those issues.
Solution: It’s solution is simple, you have to update your theme and plugins to latest available version. But make sure you keep backup of your whole website as current theme version is 4 while you are using version 1, so updating directly to version 4 can break your website.
So, keep full backup of your website and follow standard procedures to update your theme to latest version.
Let us know if you need any further assistance from our end ?
Thanks again
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