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Hello. I updated my Folie theme today and it appears to have an issue with some of the elements not appearing in Safari browsers.
“Services Block 4” renders the background, but the text and images don’t appear.
“Services Circle 1” is missing everything.
Please click the links above to see the examples. The screen on the left is Chrome, the one on the right is Safari in each case.
Thank you.
Todd
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Hello,
Can you please add some wp credentials in a private reply or your profile (https://support.codeless.co/?ht_kb=add-private-login-credentials). So we can check this out.
Best regards!
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Please also, make sure you have updated Codeless Builder and WP Bakery too
Thanks
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I have found the issue, can you please send me the credentials and FTP account if possible (send as private post or update your profile), i will fix directly on your host
Thanks
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I am checking, but you have too much plugins installed. I suggest you to remove some because your site is working slowly
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I saw that now your website is working, did you changed any element?
I have updated the issue i mentioned.
Also, you have a js error generated from SHOPIFY plugin, take a look at this:
WP Shopify error (failed in shopifyInit):
- Object
- message: “Uh oh, we were unable to find your Shopify credentials. Please clear your browser cache and try again.“
- type: “error“
- __proto__: Object
- Object
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I fix something on javascript that can cause issue with video element, but i see that you don’t have one element like that.
It’s ok now
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Hello,
Sorry for the delay, we was not working these days. I have fixed that, was an issue generated before this update, so this type of issue will not be generated with new created content :)
Thank You
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