11 months, 3 weeks ago vaultboardshopParticipant
We’ve created a development website located at:
We’ve updated the theme via the envato marketplace.
We’re running into an issue when adding a variable product to the cart. It seems only a few products have this issue. This product is: https://test.vaultboardshop.com/product/vault-cutout-deck/
When selecting a size then clicking add to cart the item doesn’t add to cart.
We have various other products that require a selection of size or attribute that work correctly.
You’ll also notice we have two logos displaying, one that is for iphone/ipad. On our live website we had to code custom CSS to resolve the issue based on screen sizes; have others run into this issue? What could cause it? We’re looking to create a child theme based on this to help resolve the update/upgrade issues of overrides. This logo issue has existed since when we first purchased the theme.
11 months, 3 weeks ago RucoKeymaster
cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:17 Uncaught TypeError: Cannot read property 'getElementsByClassName' of undefined at modernize (cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:17) at styleWinnerOrNomineeBadge (cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:114) at cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:168 at cvcomcdn-cityvoter.netdna-ssl.com/s/widget.js:171 loadingp.gif:1 Failed to load resource: the server responded with a status of 404 ()
I recommend you to remove all the third-party plugin that can conflict with the theme and test it again. (all the plugins that not come with the theme)
About the logo issue we will check it out and in the next update we will fix it.
Let us know.
11 months, 2 weeks ago vaultboardshopParticipant
Thank you for your reply.
We have tested the site by removing all third-party plugins that had any errors and the issue continued. After removing third-party plugins we disabled caching and loaded in other browsers to confirm it was still not able to add that variable product to cart.
11 months, 2 weeks ago RucoKeymaster
Please can you give to us your wp creds so we can check it closer and find a solution.
Fill your profile details so we can login and check it out.
Let us know.
11 months, 1 week ago vaultboardshopParticipantThis reply has been marked as private.
11 months, 1 week ago RucoKeymaster
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