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Today, we’ve moved our site from sub domain to top domain. In this process, ICT installed the latest WordPress version 5.0.2. Everything seems to be alright, but I can’t seem to change/edit the elements in our customizer. Althought everthing frontend looks fine, the backend is worrisome.
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Hello,
Please make sure to have the latest version of theme and all theplugins updated as well.
If the situation persists, send us some wp credentials so we can give it a closer look.
Best regards!
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I have the same issue – customizer doesn’t appear on potfolio items, only on pages. Everything updated to last versions.
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Also there is strange business with disappearing texts, if you start use any other editor – the pieces of text disappear randomly in chrome. Not good!
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Hello Marmik,
Can you provide to us your online link and some wp credentials so we can investigate what cause this issue.
You can send this information through a private reply or in your profile details.
Regards!
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cant seem to change the element ‘media’ for example. we DO NOT use the wp page builder to be clear.
- This reply was modified 5 years, 4 months ago by robertvhgoor. Reason: context
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What plugin did you have to delete / re-install to make this work?
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Hello,
The previous user have removed the old Codeless Builder plugin and installed the new one that comes with the theme update.
Let us know.
Regards!
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